Want people to be interested and to pay close attention to what you say? Here's the indispensable habit that will make you a better speaker. read more »
Facing painful situations with staff? Want to avoid losing a valuable client? — Here's the smart way to handle complaints from employees or customers. read more »
Want a captive audience, whether you're writing or speaking? Here's why emotions make you powerful with audiences and readers. read more »
Want a captive audience, whether you're writing or speaking? Here's why emotions make you powerful with audiences. read more »
